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Privacy

Kenilworth Books is committed to ensuring that your privacy is protected. We do not store the financial details of our customers and we never share any personal details with third parties. Any information we do ask you to provide will only be used in accordance with this privacy statement.

Kenilworth Books may change this policy from time to time by updating this page, and we suggest you check this page from time to time to ensure that you are happy with these changes. This privacy policy is effective from 16 May 2018.

What information do we collect & why?

Your name and contact information is collected on our website (www.kenilworthbooks.co.uk) when you subscribe to any of our newsletters administered by Mailchimp.com. We do this to tell you about any new titles we offer, events or special offers relating to books or items we sell, as well as relaying information such as book reviews on our website. We do not store credit card, bank or any other payment details. We do not sell or share this information with anybody else. We have no access to your bank details, debit or credit card details, and none of this financial information is stored or kept on our website or in our office. While it is on our website, this information is password protected and only accessible by us.

We are, however, obliged by company law to keep 7 years worth of all our outgoings and incomings, which includes the invoices raised when you order. These invoices detailing your name, address and the items you order, are kept digitally on our password-protected commerce/accounting cloud storage. We keep both paper and digital records to ensure that if either is destroyed or compromised, we have a back up that means we can still comply with company law. If you are unhappy with us keeping your personal details like this, either digitally or on paper, please let us know by email and we will remove this information from the invoices we keep within 30 days of your request.

You may at any time request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to: Kenilworth Books, 12 Talisman Square, Kenilworth, CV8 1JB. Likewise, if you believe that any information we are holding on you is incorrect or incomplete, please let us know and we will change any incorrect information.

 

Those who subscribe to The Kenilworth Books emails do so out of choice, because they want to stay in touch with the work we do. But if you no longer wish to receive these emails please either unsubscribe at the bottom of the latest newsletter or let us know by email and we will completely remove you from the Mailchimp mail list within 30 days of receiving your request.

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Friends of Kenilworth Books

Warwickshire Hedgehog Rescue
Stratford Literary Festival
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Warwickshire Wildlife Trust
Warwick Words
Booksellers Association